Privacy Policy

This Privacy Policy describes how Sub-Zero Repair Seattle collects, uses, and protects your personal information when you use our website and services. We are committed to ensuring the privacy and security of your information.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, address, phone number, and email address.
  • Appliance Information: Details about the Sub-Zero appliance requiring repair, such as model number and issue description.
  • Payment Information: Credit card details or other payment information necessary to process payments.
  • Website Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.
  • Communications: Records of any communications you have with us, including emails and phone calls.

2. How We Collect Information

We collect information in the following ways:

  • Directly from You: When you book a service, fill out a form on our website, or contact us directly.
  • Automatically: Through cookies and other tracking technologies when you visit our website.

3. Use of Information

We use your personal information for the following purposes:

  • Providing Services: To schedule and perform appliance repair services.
  • Payment Processing: To process payments for our services.
  • Communication: To communicate with you about your service requests, updates, and other relevant information.
  • Improving Our Services: To analyze website usage data and improve our website and services.
  • Marketing: To send you promotional materials and special offers, if you have opted in to receive them.

4. Data Sharing

We may share your personal information with the following third parties:

  • Service Providers: Third-party service providers who assist us in providing our services, such as payment processors and IT support.
  • Legal Compliance: When required by law, such as to comply with a subpoena or other legal process.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: Using encryption to protect sensitive information transmitted online.
  • Secure Storage: Storing your personal information on secure servers.
  • Access Controls: Limiting access to your personal information to authorized personnel only.

However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device. You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: You have the right to opt-out of receiving marketing communications from us.

To exercise these rights, please contact us using the contact information provided below.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website and services after any changes constitutes acceptance of the new Privacy Policy.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Sub-Zero Repair Seattle

[Your Address]

[Your Phone Number]

[Your Email Address]